First of all, sorry for such a long inactivity period. I’ve been in a continuous and stressful activity of moving with the office, the equipments, buying and configuring lots of other stuff for the new office, and I didn’t had time to blog.
Now, as for all of you guys out there with banned Adsense accounts:
- Guys that really are innocent and have nothing to do with invalid clicks or fraud, continue to read further.
- The rest (in a much higher percentage than the earlier mentioned, I presume), just stop here and move on from my blog. Nothing interesting here.
- Always write your e-mails in a perfect grammar.
- Write the letters addressing yourself to a 3rd person, without taking the manner personally.
- Be corporate, be understanding and nice, although you are frustrated (probably). I was too.
- Try to offer every little bit of help possible, so that the AdSense team can check all the possible variables.
- IMHO, if you are a fairly known figure, for it’s whitehat techniques or just for it’s truly honest behavior, post your issue in a well documented, read and influential discussion forum.
- IMHO, if you are NOT a fairly known figure, for it’s whitehat techniques or just for it’s truly honest behavior, do NOT post your situation in a forum, or any other public place.
- Try not to spam the AdSense team with repeated e-mails sent to multiple e-mail addresses, telling them the exact same thing. If you sent it once (maximum twice) that’s all you can do. ALL the e-mails are read.
- Do not reply to the first horrifying e-mail telling you your AdSense account has been disabled.
Why not reply ? Because the first Google AdSense Account Disabled e-mail comes from the e-mail address firstname.lastname@example.org (which is NOT ticket based) , and because the e-mails that come to you after you use the appeal form, come from email@example.com (which IS ticket based).
Use the AdSense invalid clicks appeal form. After you will get your first reply from the message sent to the appeal form, from a Google representative (they have a ticket system), you can then reply to that.
- Try to offer them server logs, tracking and analytics logs, and any other useful information, that they can use to determine if your account got click-bombed or not.
- Whenever you write e-mails, please try to sign your full name, telephone, mobile telephone, e-mail address, website, and so on, in the e-mail (please see the template below).
- In the AdSense appeal form, at the e-mail part (Email Address:), always write your AdSense publisher e-mail, and not another e-mail.
- One again, write in a polite manner, always. Polite + corporate + helpful + not spamming = success.
Below, I will give you a template of an e-mail to use:
The initial Google AdSense account disabled e-mail
It has come to our attention that invalid clicks have been generated on
the Google ads on your site(s). We have therefore disabled your Google
AdSense account. Please understand that this step was taken in an
effort to protect the interest of the AdWords advertisers.
A publisher’s site may not have invalid clicks on any ad(s), including
but not limited to clicks generated by:
- a publisher on his own web pages
- a publisher encouraging others to click on his ads
- automated clicking programs or any other deceptive software
- a publisher altering any portion of the ad code or changing the
layout, behavior, targeting, or delivery of ads for any reason
Practices such as these are in violation of the Google AdSense Terms
and Conditions and program polices, which can be viewed at:
Publishers disabled for invalid click activity are not allowed further
participation in AdSense and do not receive any further payment. The
earnings on your account will be properly returned to the affected
The Google AdSense Team
While going through our records recently, we found that your AdSense
account has posed a significant risk to our AdWords advertisers. Since
keeping your account in our publisher network may financially damage
our advertisers in the future, weâ€™ve decided to disable your account.
Please understand that we consider this a necessary step to protect the
interests of both our advertisers and our other AdSense publishers. We
realize the inconvenience this may cause you, and we thank you in
advance for your understanding and cooperation.
If you have any questions about your account or the actions weâ€™ve
taken, please do not reply to this email. You can find more information
Your response to the above e-mail
PS: Send it trough the AdSense invalid clicks appeal form, and do NOT reply.
Thank you for letting me know about this click attack on my (personal/company) AdSense account.
I do not know what happened with my account (clicks, CTR etc.) since yesterday/2 days ago/3 days ago/one week ago when everything as far as stats went, seemed just fine, and followed the usual patterns (no abnormal rises in clicks).
As of this day, I can’t check my account and my stats for weird behaviors, because my account is disabled and I do not have access anymore.
I am trying to cover all the possible issues, so below I will write what I came up with about possible click attacks on my account:
- Reason 1 (ex. This guy threatened to click bomb my account). Put URLâ€™s of forum discussions if you have them too.
- Reason 2 â€“ server logs, that seem fine or not.
- Reason 3 etc.
But I can’t say nothing concrete about any of the above, simply because I really canâ€™t know for sure.
What I know for sure is that I have nothing to do with invalid clicks, I never clicked my own ads and I never encouraged any other people to click on my ads.
Please tell me what are the next steps. Also let me know if thereâ€™s anything I can do or offer the AdSense team (server logs, tracking logs, history of the account, payment logs etc) to help with the faster resolve of this issue with my account.
Thank you in advance.
My John Doe Company
My Address and City/Country
Office phone: +44 333.333.334
Cell phone: +44 333.333.333
YM!: my_id_here ; Skype: my_id_here
All the above I learned myself, either trough my own experience or from others. I can’t guarantee that your account will be reinstated, but what I can guarantee is that you will have a better chance.